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Clerk & Comptroller, Palm Beach County

General Information


Job title: Chief Operating Officer, Courts and Official Records
Job location: West Palm Beach, FL 33401 United States
Requisition code:
Date posted: 02/05/13
Job type: Full-Time
Compensation: Dependent on Qualifications

Job Classification

Job Category:Other

Job Description

Job description:
About the Clerk & Comptroller’s Office
Based in West Palm Beach, Florida, the Clerk & Comptroller is an elected official who serves as the clerk of the circuit court; county recorder; clerk of the board of county commissioners; and chief financial officer, treasurer and auditor for Palm Beach County.
The Clerk & Comptroller is an independent constitutional officer and a separate entity from the Palm Beach County Board of County Commissioners.

As the third largest of the 67 clerk’s offices in Florida, we serve a local population of 1.3 million residents. Our approximately 750 employees perform more than 1,000 different functions and provide services from several locations throughout Palm Beach County and online at In addition to our main offices in West Palm Beach, we have branch locations in Delray Beach, Palm Beach Gardens, Royal Palm Beach and Belle Glade.

We are a progressive public service organization with a commitment to utilizing technology to provide more efficient and effective service to our customers. We use innovative computer systems throughout our office, including the ShowCase court case management system as well as Oracle PeopleSoft enterprise systems.

Our office is fast-paced and results-oriented with an emphasis on quality. We have a non-union work environment.

Courts & Official Records: supports all civil and criminal courts in Palm Beach County through the processing, filing and recording of court documents; maintains and safeguards the county’s Official Records.
Finance: acts as a check and balance on the county government’s budget, revenue and spending; provides services to the Board of County Commissioners, including recording of minutes and administering the Value Adjustment Board process.
Division of Inspector General: provides independent and objective auditing and investigative services; administers the Guardianship Fraud Hotline.
Human Resources: oversees recruitment, employee programs and benefits as well as volunteer and career opportunities.
Information Technology: manages the office’s technology and software systems.
Communications Management: handles media relations, internal and external communications, and website content management; produces all office publications; manages the office’s speakers bureau.

The Clerk & Comptroller’s office was awarded the Governor’s Sterling Award for Organizational Performance Excellence.

Sharon R. Bock, Esq.
Clerk & Comptroller
Sharon R. Bock was elected Clerk & Comptroller of Palm Beach County in 2004, and re-elected in 2008 and 2012. Prior to her election, she served as Chief Deputy Clerk for seven years. With nearly 25 years in the private sector as a financial consultant, real estate lawyer, title company owner and general manager, Clerk Bock brings business experience as well as management expertise to the Clerk & Comptroller’s office.

Clerk Bock is a tireless advocate for continuous government improvement who encourages the use of industry best practices and sees technology as a means to improve efficiencies and enhance customers’ experiences with our office.

Our Vision
Employees in the Clerk & Comptroller’s office are dedicated public servants who believe we can transform government, making it more accessible, accountable and efficient for every customer and taxpayer.

Our vision, mission and values were created by our employees, while the strategic direction provides a framework for all planning and decision-making in the office.

To be recognized as the world-class leader in customer service, employee satisfaction and standards of excellence.

To protect, preserve and maintain the public records and public funds with integrity and accountability.

Respect everyone.
Act with Integrity.
Embrace Diversity.
Build Relationships.
Learn through Innovation.
Thrive on Challenge.
Celebrate Achievements.
Deliver Outstanding Service
Be Effective and Efficient
Be a Great Place to Work

About Palm Beach County
Located on the southeast coast of Florida, Palm Beach County features a moderate climate and 47 miles of Atlantic Ocean beaches. The county’s center is approximately 60 miles north of Miami and 150 miles southeast of Orlando.
The Clerk & Comptroller’s main offices are located in downtown West Palm Beach, which is the county seat. Many outlying suburban communities are within a reasonable commute, with Broward County to the south and Port St. Lucie to the north.

Palm Beach County
average temperature:
78 degrees
Sunny days each year:
Approximately 234
Size of county:
About 2,000 square miles

With Palm Beach County’s world-famous tropical climate, locals and visitors alike enjoy outdoor fun all year long:
• Pristine beaches
• Miles of waterways for kayaking, boating, fishing, diving and other water sports
• Sports venues including more than 170 public and private golf courses, spring training and minor league baseball, world-renowned equestrian events and nearby professional teams such as the Miami Marlins, Florida Panthers, Miami Heat and Miami Dolphins
• More than 30 natural areas and direct access to the Florida Everglades

Downtown West Palm Beach
The Clerk & Comptroller’s main office is within easy walking distance to downtown restaurants, shopping and residential areas. The nearby Clematis Street district’s local eateries and businesses lead to the waterfront and City Commons Park. You can also walk or board a free trolley to CityPlace, with more than 100 shops and restaurants.
Want to walk to work? A number of nearby residential options are within walking distance to our offices. More than 6,000 new downtown residences have been added in the past decade.

Community Highlights
• Award-winning K-12 educational system that is ranked among the best school districts in the state of Florida and the nation
• Public school system earned an “A” rating from Florida Department of Education for eight consecutive years
• 5th largest school system in Florida and 11th largest in the country
• Twelve colleges and universities in the county including Barry University, Florida Atlantic University, Lynn University, Northwood University, Palm Beach Atlantic University, Palm Beach State College and more

Culture & Entertainment
• Kravis Center for the Performing Arts in downtown West Palm Beach hosts more than 800 events each year and is home to the Miami City Ballet, Palm Beach Opera and the Palm Beach Pops
• More than 200 museums, arts centers, indoor and outdoor performance stages, theaters and other cultural venues are located throughout the county
• Shopping options range from local boutiques and malls to the renowned shops of Palm Beach’s Worth Avenue
• More than 2,300 local restaurants offer everything from cozy cafes to five-star elegance

Family-Friendly Fun
• Animal adventures at the Palm Beach Zoo and Lion Country Safari
• Water parks including the Rapids, Calypso Bay and Coconut Cove
• The South Florida Science Museum, Boca Raton Children’s Museum, Morikami Museum & Japanese Gardens, Loggerhead Marinelife Center and other family-oriented exhibits
• More than 85 parks and recreational facilities throughout the county

• Palm Beach International Airport, centrally located in West Palm Beach with easy access from Interstate 95 (I95)
• Fort Lauderdale and Miami International airports are also easily accessible
• Tri-Rail commuter train service between Palm Beach County, Fort Lauderdale and Miami
• Train station within one mile of our main office features Tri-Rail, Amtrak, Greyhound and PalmTran bus service

Chief Operating Officer
The Role of the Courts & Official Records Division at the Clerk & Comptroller’s Office

The Clerk & Comptroller’s office is an award-winning, progressive organization recognized with a strong commitment to transparency, accountability and public service. In a fast-paced, results-oriented environment, the Courts & Official Records Division supports all civil and criminal courts in Palm Beach County through the processing, filing and recording of official court documents.

The division also maintains and safeguards the county’s Official Records including court judgments, deeds, liens, marriage licenses, mortgages, plats and tax deeds.

As a key partner in the growth of this dynamic organization, we require a proactive leader with a strategic vision who drives operational performance with a high degree of accountability and the ability to implement contemporary processes that enhance organizational effectiveness. Outstanding written and verbal communication skills, the ability to build and manage a high performing team, as well as a commitment to high ethical standards are essential.

Responsibilities of the Position
Chief Operating Officer (COO) is a strategic partner on the Clerk’s Executive Committee and reports directly to the Clerk & Comptroller. The position is distinguished by its executive and administrative responsibility for planning, developing, evaluating and directing all court services and legal records functions for the Clerk & Comptroller’s Office.

The COO is responsible for a myriad of other activities, which include, but are not limited to: establishing court services and legal records division goals and objectives; evaluating staffing and organizational structure to ensure effective work performance; participating in strategic planning and development initiatives with the Clerk and executive staff; and ensuring the quality and integrity of all services provided and compliance with all applicable State, Federal and local regulatory requirements.

In addition, the COO provides strategic leadership for the Clerk’s Office driving the organization to align with court services and legal operations with our vision, strategic direction, mission and values.

A complete job description is available upon request.

Job Requirements

Education, training, experience:
The Ideal Candidate
The ideal candidate will have a strong track record and reputation for success and proven leadership in a senior management position. Candidates should be results-oriented and be effective in facilitating successful outcomes from a variety of groups and individuals. Ideal candidates will have executive leadership experience in a large public agency along with the following:
• Strong communication skills, effective at all levels of the agency, including supervisors, managers, directors, attorneys and judges
• Possesses a strong sense of urgency and the ability to monitor multiple projects simultaneously with an attention to detail
• Ability to thrive in a dynamic, fast-moving and customer-service focused work environment
• Strategic leadership experience managing day-to-day complex operational and customer service groups of employees
• Possesses a strong commitment to public service
• Ability to foster a productive work environment that allows team members to excel

Education & Experience
• Juris Doctorate preferred; however, an MBA with specialized experience, training and/or certification will be considered in lieu of a JD.
• Ten or more recent and relevant years’ experience in progressively responsible managerial, administrative and technical leadership position
• Extensive experience with and broad knowledge of circuit court services functions; automated data and records management systems; and Federal, State and local regulatory standards applicable to circuit court services
• Working knowledge of the judicial process and the operations of county government and state agencies

Compensation & Benefits
Salary commensurate with qualifications. The Clerk’s office offers an excellent benefits package that allows employees to select benefits to meet their individual needs. Those include:
• Comprehensive health, dental and vision plans for employees, family members and eligible domestic partners
• Flexible spending account options for medical and dependent care expenses
• Employer-paid life insurance, long-term and short-term disability
• Supplemental life and disability insurance options
• Choice of defined benefit plan or defined contribution plan through the Florida Retirement System
• Deferred compensation plan & Roth retirement account options
• Paid time off and 12 paid holidays
• On-site Cigna representative to assist with benefits questions and wellness resources
• Award-winning wellness program
• Employer-paid parking
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